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Privacy Policy

Effective Date: July 1, 2004

Last Updated: September 1, 2026

Aven Care Providers respects the privacy of visitors to www.avencare.com. This Privacy Policy explains what personal information we collect through the website, how we use and disclose it, the choices available to you, and how to contact us about your information.

This policy applies to information collected through our public website and website-based forms. Protected health information that is subject to HIPAA is also governed by our Notice of Privacy Practices. Employment information maintained in our personnel systems is handled in accordance with applicable employment, confidentiality, and record-retention requirements.

Information We Collect

Information you provide directly

Depending on how you use the website, you may provide information such as:

• Name, email address, telephone number, mailing address, ZIP Code, and other contact information.

• Information about services you are requesting or interested in.

• Messages, questions, referral information, and other information you submit through contact, consultation, or referral forms.

• Job application and recruitment information, such as employment history, education, resume information, professional licenses or certifications, references, and other qualifications.

• Where a website recruitment or onboarding form specifically requests it, identity, credentialing, health-clearance, tax, payroll, or banking information that you choose to submit.

• Information you provide through live chat or other website communication tools.

Information collected automatically

When you visit the website, our website systems and service providers may automatically collect technical information such as your Internet Protocol (IP) address, browser type, device type, operating system, referring pages, pages viewed, date and time of access, and similar usage information.

Cookies and similar technologies

We use cookies and similar technologies to operate the website, remember preferences, support security, and understand website performance. Where non-essential cookies are used, you may manage available choices through the website’s cookie preference tool. Some website functions may not operate as intended if certain cookies are disabled.

How We Use Personal Information

We may use personal information collected through the website to:

• Respond to inquiries and requests for information.

• Evaluate service inquiries, referrals, and consultation requests.

• Process and communicate about employment applications.

• Provide customer, client, applicant, and website support.

• Operate, maintain, secure, troubleshoot, and improve the website.

• Prevent fraud, misuse, security incidents, and other unauthorized activity.

• Maintain business records and comply with legal, regulatory, licensing, contractual, and audit requirements.

• Communicate with you when you have requested or consented to communication.

How We Disclose Personal Information

Aven Care Providers does not sell personal information. We may disclose personal information only as reasonably necessary for legitimate business and legal purposes, including to:

• Website hosting, information technology, cybersecurity, form-processing, live-chat, translation, cookie-consent, email, communications, and other service providers that support our website or operations.

• Professional advisers, auditors, insurers, attorneys, and consultants where reasonably necessary.

• Government agencies, regulators, courts, law-enforcement authorities, or other parties when disclosure is required or permitted by law.

• A successor or other appropriate party in connection with a merger, reorganization, financing, sale of assets, or similar business transaction, subject to applicable legal protections.

We do not authorize our service providers to use personal information submitted through our website for their own unrelated advertising purposes.

Third-Party Website Tools and Links

Our website may use or link to services provided by third parties, such as live-chat, translation, mapping, video, scheduling, social-media, or other website tools. Those services may collect technical or usage information according to their own privacy practices. We encourage you to review the privacy practices of third-party services you choose to use.

California Do Not Track and Browser Privacy Signals

Our website does not use a browser’s ‘Do Not Track’ setting as the primary method for managing cookie choices. You may manage available non-essential cookie choices through our cookie preference tool. To the extent applicable law requires recognition of a legally valid browser-based opt-out preference signal and our consent-management technology supports that signal, we will handle the signal in accordance with applicable law and the configuration of that technology.

Your Choices and Requests

You may contact us to ask what personal information you have submitted through the website, request that we correct information you believe is inaccurate, or request deletion of information where appropriate and permitted by law. We may need to verify your identity before acting on a request, and we may retain information when required or permitted for legal, regulatory, security, employment, service, or record-retention purposes.

Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No internet transmission, website, or electronic storage system can be guaranteed to be completely secure. Do not submit highly sensitive information through a general contact or chat form unless the form specifically requests that information and is intended for that purpose.

Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including to respond to requests, provide services, process employment matters, maintain appropriate business records, resolve disputes, protect security, and comply with legal, regulatory, contractual, and record-retention requirements.

Children’s Online Privacy Protection Act Compliance

Our public website is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through the website without appropriate authorization. Information concerning a minor who may receive services should be submitted by the minor’s parent, legal guardian, authorized representative, Regional Center, or other authorized party as appropriate.

Changes to This Policy

We may update this Privacy Policy periodically. When we make material changes, we will update the effective date and post the revised policy on the website.

Contact Us

Questions or requests regarding this Privacy Policy may be directed to: